Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication and teamwork skills among health care professionals. The Master Training course is a 2-day in person course with a train-the-trainer approach. This approach educates participants on the TeamSTEPPS fundamentals content, provides them with resources for training others, and ensures that they gain the knowledge and training required to implement and coach the behaviors needed to achieve positive results. This course is taught by—and produces—Master Trainers.
To learn more, click on the headers below.
Requirements to register for a course:
- A full team of three individuals is required; partial teams will not be able to register (nor teams larger than three).
- Registration requires the following information for each of your three team members: Name, Organization Name, Address, Phone, Email, Credentials, and Position Within Organization.
- Registration is limited to one team from each member hospital or organization for each course.
- No previous participation or attendance in a Master Training course.
- No participation in TeamSTEPPS Online.
At the core of the National Implementation are eight Regional Training Centers at (from East to West):
- Northwell Health, New Hyde Park, New York (Northwell) *formerly known as North Shore-LIJ Health System
- Duke Medical Center, Durham, North Carolina (Duke)
- MetroHealth, Cleveland, Ohio (MetroHealth)
- Northwestern University, Chicago, Illinois (NU)
- Tulane University, New Orleans, Louisiana (Tulane)
- University of Minnesota, Minneapolis, Minnesota (UM)
- University of Washington, Seattle, Washington (UW)
- University of California Los Angeles, Los Angeles, California (UCLA)
These centers offer Master Training courses to create a national network of Master Trainers, who will in turn offer TeamSTEPPS training to frontline providers in hospitals and other health care settings throughout the country. The TeamSTEPPS Master Training course is geared toward individuals who are looking to implement TeamSTEPPS at their facility.
Please check back here for future courses.
The TeamSTEPPS Master Training is free, however attendees are responsible for expenses associated with their travel (i.e., airfare, hotel and meals).
The pre-work is designed to help you prepare for the 2-day onsite Master Training course. Furthermore, responses from your team's pre-work will provide the faculty with key insight as to the needs of the class. Completing the pre-work will not only help you garner more from the training, but will also help the faculty leverage their resources and expertise to tailor the curriculum to your needs. It is appropriate for your team to work together on this assignment and have one person submit it on the team's behalf. Download and complete the pre-work below. Instructions on how to upload your pre-work will be forthcoming.
These centers offer training to create a national network of Master Trainers, who will in turn offer TeamSTEPPS training to frontline providers in hospitals and other health care settings. The 2-day training will cover the following topics which will be heavily supplemented by experts at each training location.
|Module 2||Team Structure|
|Module 4||Leading Teams|
|Module 5||Situation Monitoring|
|Module 6||Mutual Support|
|Module 7||Summary - Pulling It All Together|
|Module 8||Change Management|
|Module 9||Coaching Workshop|
|Module 11||Implementation Workshop|
Upon successful completion of the TeamSTEPPS Master Training course, attendees will receive a Certificate of Completion. Additionally, participants will be eligible to receive either 1.3 continuing education units (CEUs) or 13 contact hours of Joint Accreditation (ANCC, ACPE and ACCME). Please see the information flyers below for additional details regarding each credit that is offered and who it is best suited for.
In order to learn more about TeamSTEPPS and the Master Training course, check out the TeamSTEPPS 2.0 Course Management Guide on AHRQ's website. This Guide presents an overview of the TeamSTEPPS course and course options, including a description of the course materials; information about how to use the course materials; and information about conducting the course, including course preparation and course delivery.
In the event of inclement weather or some sort of emergency that has rendered the regional training center space unusable or the regional training center faculty incapacitated, HRET, AHRQ, and the affected regional training center reserves the right to cancel a Master Training Course. Participants will be responsible for any of the travel costs that they might have incurred (flight, hotel, etc.) regardless of the status of the training. HRET or the regional training center will contact participants as soon as possible if the event has been cancelled using the email address provided to HRET during the registration process.