TeamSTEPPS Master Training Course

Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication and teamwork skills among health care professionals. The Master Training Course is a 2-day in person course with a train-the-trainer approach. This approach educates participants on the TeamSTEPPS Fundamentals content, provides them with resources for training others, and ensures that they gain the knowledge and training required to implement and coach the behaviors needed to achieve positive results. This course is taught by—and produces—Master Trainers. 

To learn more, click on the headers below. 

Registration Requirements   |   Regional Training Centers   |   Training Dates & Registration   |   Expected Expenses   |   Pre-work   |   Course Agenda   |   Continuing Education   |   Learn More


Registration Requirements

Requirements to register for a course:

  1. A full team of three individuals is required; partial teams will not be able to register.
  2. Registration requires the following information for each of your three team members: Name, Organization Name, Address, Phone, Email, Credentials, and Position Within Organization.
  3. Registration is limited to one team from each member hospital or organization for each course.
  4. No previous participation or attendance in a Master Training Course.
  5. No participation in TeamSTEPPS Online.

Regional Training Centers

At the core of the National Implementation are eight Regional Training Centers at (from East to West):

These centers offer Master Training Courses to create a national network of Master Trainers, who will in turn offer TeamSTEPPS training to frontline providers in hospitals and other health care settings throughout the country. The TeamSTEPPS Master Training Course is geared toward individuals who have a high-level knowledge of TeamSTEPPS and are looking to implement TeamSTEPPS at their facility.

RTC by State

Training Dates and Registration

Registration will open on a rolling basis. The chart below details when and where the 2015 trainings will be held and when registration will open for each. Registration for summer courses will open at 12 pm CST on March 9.  

 Date of Training Location  Registration Release Date 
 May 21-22  Duke  Registration is now open
 June 1-2  North Shore LIJ  Registration is now open
 July 20-21  Northwestern  Registration is now open 
 July 22-23  University of Minnesota  Registration is now open 
 July 27-28  UCLA  Registration is now open 
 August 6-7  MetroHealth  Registration is now open 
 August 12-13  University of Minnesota  Registration is now open 
 August 20-21  UCLA  Registration is now open 


Expected Expenses

The TeamSTEPPS Master Training is free, however attendees are responsible for expenses associated with their travel (i.e., airfare, hotel and meals).


The pre-work is designed to help you prepare for the 2-day onsite Master Training Course. Furthermore, responses from your team's pre-work will provide the faculty with key insight as to the needs of the class. Completing the pre-work will not only help you garner more from the training, but will also help the faculty leverage their resources and expertise to tailor the curriculum to your needs. It is appropriate for your team to work together on this assignment and have one person submit it on the team's behalf. Download and complete the pre-work below. Instructions on how to upload your pre-work will be forthcoming.

Course Agenda

These centers offer training to create a national network of Master Trainers, who will in turn offer TeamSTEPPS training to frontline providers in hospitals and other health care settings. The 2-day workshop will cover the following topics which will be heavily supplemented by experts at each training location.

Module 1  Introduction 
Module 2  Team Structure 
Module 3  Communication 
Module 4  Leading Teams 
Module 5 Situation Monitoring
Module 6 Mutual Support
Module 7 Summary - Pulling It All Together
Module 8 Change Management
Module 9 Coaching Workshop
Module 10 Measurement
Module 11 Implementation Workshop

Continuing Education

Upon successful completion of the TeamSTEPPS Master Training Course, attendees will receive a Certificate of Completion. Additionally, participants will be eligible to receive either 1.3 continuing education units (CEUs) or 13 contact hours of Joint Accreditation (ANCC, ACPE and ACCME). Please see the information flyers below for additional details regarding each credit that is offered and who it is best suited for.

Learn More

In order to learn more about TeamSTEPPS and the Master Training Course, check out the TeamSTEPPS 2.0 Course Management Guide on AHRQ's website. This Guide presents an overview of the TeamSTEPPS course and course options, including a description of the course materials; information about how to use the course materials; and information about conducting the course, including course preparation and course delivery.