Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication and teamwork skills among health care professionals. The Master Training course is a 2-day in person course with a train-the-trainer approach. This approach educates participants on the TeamSTEPPS fundamentals content, provides them with resources for training others, and ensures that they gain the knowledge and training required to implement and coach the behaviors needed to achieve positive results. This course is taught by—and produces—Master Trainers.
To learn more, click on the headers below.
Requirements to register for a course:
- A full team of three individuals is required; partial teams will not be able to register (nor teams larger than three). The ideal makeup of a team is suggested to be a nurse, physician, and an individual with a background in quality.
- Registration requires the following information for each of your three team members: Name, Organization Name, Address, Phone, Email, Credentials, and Position Within Organization.
- Registration is limited to one team from each member hospital or organization for each course.
- No previous participation or attendance in a Master Training course.
- No participation in TeamSTEPPS Online.
At the core of the National Implementation are seven Regional Training Centers at (from East to West):
- Northwell Health, New Hyde Park, New York (Northwell) *formerly known as North Shore-LIJ Health System
- Duke Medical Center, Durham, North Carolina (Duke)
- MetroHealth, Cleveland, Ohio (MetroHealth)
- Tulane University, New Orleans, Louisiana (Tulane)
- University of Minnesota, Minneapolis, Minnesota (UM)
- University of Washington, Seattle, Washington (UW)
- University of California Los Angeles, Los Angeles, California (UCLA)
These centers offer Master Training courses to create a national network of Master Trainers, who will in turn offer TeamSTEPPS training to frontline providers in hospitals and other health care settings throughout the country. The TeamSTEPPS Master Training course is geared toward individuals who are looking to implement TeamSTEPPS at their facility.
2017 Master Training Courses will open up in three phases. Please see the training date and location along with the registration release date below.
|January 19-20, 2017||University of Washington||Register|
|January 23-24, 2017||UCLA||Register|
|March 9-10, 2017||MetroHealth||Register|
|March 22-23, 2017||Tulane||Register|
|March 28-29, 2017||University of Minnesota||Register|
|March 30-31, 2017||Duke||Register|
|March 30-31, 2017||University of Washington||Register|
|April 3-4, 2017||Northwell||January 18|
|April 6-7, 2017||MetroHealth||January 18|
|April 12-13, 2017||Tulane||January 18|
|April 13-14, 2017*||Univeristy of Washington (Office-Based Care)*||January 18*|
|April 19-20, 2017||University of Minnesota||January 18|
|April 20-21, 2017||UCLA||January 18|
|April 27-28, 2017||Duke||January 18|
|May 10-11, 2017||Tulane||January 18|
|May 22-23, 2017||Northwell||January 18|
|June 8-9, 2017||Duke||January 18|
|June 8-9, 2017||MetroHealth||January 18|
|June 20-21, 2017||Tulane||January 18|
|June 26-27, 2017||Northwell||January 18|
|July 11-12, 2017||University of Minnesota||March 15|
|July 13-14, 2017||UCLA||March 15|
|July 26-26, 2017||University of Washington||March 15|
|July 26-27, 2017||Tulane||March 15|
|August 3-4, 2017||Duke||March 15|
|August 3-4, 2017||UCLA||March 15|
|August 24-25, 2017||UCLA||March 15|
|September 7-8, 2017||Duke||March 15|
*This Master Training Course is a train-the-trainer approach and will focus on the office setting. The examples, discussions, and exercises are tailored to the medical office environment. It is a full version of TeamSTEPPS, including all of the fundamentals modules as well as modules to assist in implementation.
The TeamSTEPPS Master Training is free, however attendees are responsible for expenses associated with their travel (i.e., airfare, hotel and meals).
These centers offer training to create a national network of Master Trainers, who will in turn offer TeamSTEPPS training to frontline providers in hospitals and other health care settings. The 2-day training will cover the following topics which will be heavily supplemented by experts at each training location. You can access the TeamSTEPPS 2.0 Core Curriculum materials via AHRQ's Web site.
|Module 2||Team Structure|
|Module 4||Leading Teams|
|Module 5||Situation Monitoring|
|Module 6||Mutual Support|
|Module 7||Summary - Pulling It All Together|
|Module 8||Change Management|
|Module 9||Coaching Workshop|
|Module 11||Implementation Workshop|
Upon successful completion of the TeamSTEPPS Master Training course, attendees will receive a Certificate of Completion. Additionally, participants will be eligible to receive 13 contact hours of Joint Accreditation (ANCC, ACPE and ACCME). Please see the information flyers below for additional details regarding each credit that is offered and who it is best suited for.
In the event of inclement weather or some sort of emergency that has rendered the regional training center space unusable or the regional training center faculty incapacitated, HRET, AHRQ, and the affected regional training center reserves the right to cancel a Master Training Course. Participants will be responsible for any of the travel costs that they might have incurred (flight, hotel, etc.) regardless of the status of the training. HRET or the regional training center will contact participants as soon as possible if the event has been cancelled using the email address provided to HRET during the registration process.