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TeamSTEPPS® Master Training Course

Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication and teamwork skills among health care professionals. The Master Training course is a 2-day in person course with a train-the-trainer approach. This approach educates participants on the TeamSTEPPS fundamentals content, provides them with resources for training others, and ensures that they gain the knowledge and training required to implement and coach the behaviors needed to achieve positive results. This course is taught by—and produces—Master Trainers. 

To learn more, click on the headers below. 

Registration Requirements   |   Regional Training Centers   |   Training Dates & Registration   |   Expected Expenses   |   Course Agenda   |   Continuing Education   |   Disclaimer


Registration Requirements

Requirements to register for a course:

  1. A full team of three individuals is required; partial teams will not be able to register (nor teams larger than three). The ideal makeup of a team is suggested to be a nurse, physician, and an individual with a background in quality.
  2. Registration requires the following information for each of your three team members: Name, Organization Name, Address, Phone, Email, Credentials, and Position Within Organization.
  3. Registration is limited to one team from each member hospital or organization for each course.
  4. No previous participation or attendance in a Master Training course.
  5. No participation in TeamSTEPPS Online.

Regional Training Centers

At the core of the National Implementation are seven Regional Training Centers at (from East to West):

These centers offer Master Training courses to create a national network of Master Trainers, who will in turn offer TeamSTEPPS training to frontline providers in hospitals and other health care settings throughout the country. The TeamSTEPPS Master Training course is geared toward individuals who are looking to implement TeamSTEPPS at their facility.


Training Dates and Registration

2017 Master Training Courses will open up in three phases. Please see the training date and location along with the registration release date below.

Date Location Registration Opening
January 19-20, 2017 University of Washington Register
January 23-24, 2017 UCLA Register
March 9-10, 2017 MetroHealth Register
March 22-23, 2017 Tulane Register
March 28-29, 2017 University of Minnesota Register
March 30-31, 2017 Duke Register
March 30-31, 2017 University of Washington Register
April 3-4, 2017 Northwell January 18
April 6-7, 2017 MetroHealth January 18
April 12-13, 2017 Tulane January 18
April 13-14, 2017* Univeristy of Washington (Office-Based Care)* January 18*
April 19-20, 2017 University of Minnesota January 18
April 20-21, 2017 UCLA January 18
April 27-28, 2017 Duke January 18
May 10-11, 2017 Tulane January 18
May 22-23, 2017 Northwell January 18
June 8-9, 2017 Duke January 18
June 8-9, 2017 MetroHealth January 18
June 20-21, 2017 Tulane January 18
June 26-27, 2017 Northwell January 18
July 11-12, 2017 University of Minnesota March 15
July 13-14, 2017 UCLA March 15
July 26-26, 2017 University of Washington March 15
July 26-27, 2017 Tulane March 15
August 3-4, 2017 Duke March 15
August 3-4, 2017 UCLA March 15
August 24-25, 2017 UCLA March 15
September 7-8, 2017 Duke March 15

 *This Master Training Course is a train-the-trainer approach and will focus on the office setting. The examples, discussions, and exercises are tailored to the medical office environment. It is a full version of TeamSTEPPS, including all of the fundamentals modules as well as modules to assist in implementation.

Expected Expenses

The TeamSTEPPS Master Training is free, however attendees are responsible for expenses associated with their travel (i.e., airfare, hotel and meals).

Course Agenda

These centers offer training to create a national network of Master Trainers, who will in turn offer TeamSTEPPS training to frontline providers in hospitals and other health care settings. The 2-day training will cover the following topics which will be heavily supplemented by experts at each training location. You can access the TeamSTEPPS 2.0 Core Curriculum materials via AHRQ's Web site

Module 1  Introduction 
Module 2  Team Structure 
Module 3  Communication 
Module 4  Leading Teams 
Module 5 Situation Monitoring
Module 6 Mutual Support
Module 7 Summary - Pulling It All Together
Module 8 Change Management
Module 9 Coaching Workshop
Module 10 Measurement
Module 11 Implementation Workshop

Continuing Education

Upon successful completion of the TeamSTEPPS Master Training course, attendees will receive a Certificate of Completion. Additionally, participants will be eligible to receive 13 contact hours of Joint Accreditation (ANCC, ACPE and ACCME). Please see the information flyers below for additional details regarding each credit that is offered and who it is best suited for.


In the event of inclement weather or some sort of emergency that has rendered the regional training center space unusable or the regional training center faculty incapacitated, HRET, AHRQ, and the affected regional training center reserves the right to cancel a Master Training Course. Participants will be responsible for any of the travel costs that they might have incurred (flight, hotel, etc.) regardless of the status of the training. HRET or the regional training center will contact participants as soon as possible if the event has been cancelled using the email address provided to HRET during the registration process.